Peace of mind, for wherever life takes you

Q: Doesn't Medicare cover ambulance transportation?

Medicare coverage includes medically necessary ambulance transportation, but you may still be responsible for deductibles, coinsurance, copays, or other out-of-pocket costs such as denied claims, depending on your coverage. MASA is designed to supplement your primary health coverage by helping to protect you from eligible emergency transportation expenses. Benefits are subject to the Member Service Agreement.

Q: Is MASA health insurance?

No. MASA is supplemental protection designed to work alongside your primary health coverage.

Q: Do I call MASA in an emergency?

No. In a medical emergency, always call 911 first.

Q: What happens after I'm hospitalized away from home?

Depending on the plan you choose and the circumstances, MASA may provide benefits that help with returning you home, transportation for a companion or hospital visitor, vehicle return, pet return, and other services. Refer to the applicable Member Service Agreement for complete details.

Unexpected medical emergencies can happen at any time. Even with Medicare or private health insurance, you may still be left with out-of-pocket costs for emergency ambulance transportation.

MASA provides financial protection for eligible emergency transportation expenses and post-emergency support when you need it most.

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Why should you choose MASA?

Protect your hard-earned retirement savings
Help reduce your out-of-pocket costs for eligible emergency ambulance and related services.
Recover closer to home
Membership benefits that help you return home to recover after a hospitalization away from home.
Vacation with confidence
Select plans provide additional support for companions, vehicles, pets, and more when emergencies happen away from home.

Compare your options

Platinum

Great for most retirees

Ideal if you're looking for comprehensive emergency transportation protection and support after an emergency.

Highlights include:

Emergency ground ambulance protection
Emergency air ambulance protection
Hospital-to-hospital ambulance transport protection
Includes all U.S. ambulance providers
Repatriation to a hospital near home transport
Patient return transport
Companion emergency transport protection
Hospital visitor air transport
Vehicle & RV return transport protection
Pet return transport protection
and more!

Choose Platinum Choose Florida Platinum >

Emergency Shield Plus

Best for frequent vacationers

Includes everything in Platinum, plus additional benefits for retirees who spend frequent or extended time away from home.

Everything in Platinum, plus:

Worldwide emergency transport protection
Cruise evacuation transport protection
Cruise return transport
Worldwide vehicle & RV return
Transportation interruption expense protection
Medical Payments Advisor
Hospital Private Room Upgrade
Extended hospital stay incidental expense protection
and more!

Choose Emergency Shield Plus Choose Florida Emergency Shield Plus >

Which membership is right for you?

Platinum may be right if you:

Want protection from eligible ambulance expenses
Want help getting home after a hospitalization
Want added peace of mind when you need emergency services
Are occasionally away from home

Emergency Shield Plus may be right if you:

Vacation internationally
Take cruises
Spend significant time away from home
Want the broadest protection available
Have grandchildren or great granchildren

Retired couple reviewing their membership options together

Common questions

Doesn't Medicare cover ambulance transportation?

Is MASA health insurance?

Do I call MASA in an emergency?

What happens after I'm hospitalized away from home?

Why retirees choose MASA

Retirees choose MASA because it can help them:

Prepare before an emergency
Protect their retirement savings
Recover closer to home
Travel with greater confidence
Reduce stress for themselves and their families

Retired couple walking outdoors together

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MASA is not a provider medical transportation and utilizes third-party transportation service providers. MASA does not own or lease any vehicles or aircrafts. MASA, Medical Access & Service Advantage, and MASA Direct are fictitious names of MASA Holdings, Inc., a Delaware corporation, and are affiliated with Medical Air Services Association, Inc. (MASA), Medical Air Services Association of Florida, Inc. (MASAF), and MASA Insurance Services, Inc. (MISI) jurisdictional registrations in progress.

This material is for informational purposes only and does not provide any coverage. Not all MASA products and services are available to residents of all states. The benefits listed, and the descriptions thereof, do not represent the full terms and conditions applicable for usage and may only be offered in some memberships or policies. Premiums and benefits vary depending on the plan selected.