Connections and protections at your fingertips

Whether you're at home, at work, or across the country, peace of mind should stay with you. No matter how busy life gets or where it takes you, your benefits and protections should always be there for you and your family. That’s why MASA has designed an online portal and mobile app with your busy lifestyle in mind. With the portal and app, we make it easy to see your membership information and always have support tools at your fingertips. No waiting on hold. No digging through paperwork. Just quick, convenient access to the protection you count on.

An extra MASA membership benefit...that's free!

 

We know it can be hard to keep track of your insurance policies and other protections. That’s why we offer a convenient online portal and mobile app — no paperwork needed. Once your MASA membership is activated, you'll have everything at your fingertips. You can easily access membership details, track payment requests, and find helpful resources anytime.

The power of the portal

With the MASA online portal, managing your membership is quick and simple. You can:

• Access your membership information instantly
  View your plan type, protection dates, and listed dependents or spouse. No more digging through paperwork.
  
  
• Seamless payment request submission
  Submit your ambulance bill and explanation of benefits digitally with just a few clicks to start your request for payment.
  
  
• Track requests
  Stay up to date on your payment requests with status indicators.
  
  
• Submit your itinerary easily
  Heading out of town? Submit a travel itinerary for plans that include a worldwide coverage area, and ensure your protection hits the road with you.
  
  
• Manage policy transactions seamlessly
  View your full transaction history, easily pay any missed or declined transactions, and stay current without missing a beat. Available for consumer-direct products only.
  
  
• Download key documents on demand
  Need a copy of your member documents? Access your member documents in just a few clicks.
  
  
• Get a quick membership benefits overview
  Easily check what your plan includes and when your renewal is coming up.
  
  
• Contact MASA with ease
  Have a question? Need support? We’re there for you!

The power of the app

Our MASA Global app is built for busy lives and unexpected moments. Downloadable in the App Store or Google Play store, the mobile app is the easiest way to access essential membership information while on the go. With the app, you can have access to these tools right in your pocket:

• See your digital membership card
  Get quick access to your plan type, protection dates, and listed dependents or spouse.
  
  
• Track requests
  Stay up to date on your payment requests with status indicators.
  
  
• Contact MASA with ease
  Reach out directly via phone or email, right from within the app.

Online and in your pocket

Wherever life leads, your protection is just a click or tap away. The MASA online portal is perfect for managing your membership, updating details, or accessing important documents anytime. And when you're on the go, the MASA Global app (App Store or Google Play) keeps key information right in your pocket, so you’re never without access to support. Together, the online portal and mobile app give you the flexibility to stay connected to your MASA membership benefits — how and when it works best for you.