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LEGAL
PRIVACY POLICY
Last Updated: June 18, 2026
masaaccess.com (the “Website”) is owned and operated by MASA Insurance Services, Inc. (“MASA”) (collectively “MASA,” “us,” “we,” or “our”). This Privacy Policy, together with our Terms and Conditions (collectively, the “Agreement”), forms a legally binding agreement between you (“you” or “your”) and MASA, its parents, subsidiaries, affiliates, related companies, representatives, officers, and directors. By using the Website or our products and services (collectively, “Your Use”), you consent to this Agreement as if you had signed it.
Contents
1. SCOPE OF THE POLICY
This policy applies to all visitors to the Website and users of MASA’s services, including apps, websites, and features. Your use of the Website is also subject to our Terms and Conditions.
2. INFORMATION WE COLLECT
A. Information You Provide
We collect personal information you provide, such as your name, email address, phone number, address, purchase history, employment and education information, and messages or attachments sent to us.
B. Information Collected Automatically
We collect data using cookies, ad platforms (e.g., Facebook Ads), and other technologies to improve your experience and provide relevant advertisements. You can modify cookie settings in your browser, though certain features may be affected.
We also collect anonymous data, including IP addresses, referral data, browser type, and platform information. Log files help us analyze trends, administer the Website, and improve user experience.
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Communicate with you about products, services, and inquiries.
- Provide customer support to assist with issues.
- Improve the Website through research, testing, and analysis.
- Comply with legal obligations and respond to legal proceedings.
- Process transactions when you make purchases.
- Develop new products or services based on customer need and demand.
4. HOW WE SHARE YOUR INFORMATION
A. Business Purposes
We may share aggregated, non-identifiable data with partners. Personal information may be shared with entities and service providers solely as necessary to operate our services, maintain functionality, support internal business operations, and communicate with you about products or services offered by our affiliated entities.
We do not sell or share personal information with unrelated third parties for their marketing purposes.
B. Legal Requirements
We may disclose your data to comply with legal obligations, respond to legal processes, enforce our Terms, cooperate with law enforcement, or protect our rights and safety.
C. Corporate Transactions
Your data may be shared in connection with a merger, sale, or corporate restructuring.
D. With Your Consent
We may share your information as directed by you.
E. SMS/Mobile Information Non-Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. HOW WE STORE AND PROTECT YOUR INFORMATION
A. Security
We implement security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. Access to personal information is restricted to employees who require it for business operations.
B. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to meet legal, regulatory, tax, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.
When personal information is no longer required, we will delete or de-identify it in accordance with applicable laws and internal policies.
6. YOUR RIGHTS AND CHOICES REGARDING YOUR DATA
A. All Users
- Reviewing and Updating Your Information
- Email Preferences
- Cookie Preferences
- “Do Not Track” Signals
To review or update your personal data, contact compliance@masaglobal.com.
You can unsubscribe from marketing emails via the unsubscribe link, but you will continue receiving transactional emails.
Adjust cookie settings in your browser to manage tracking.
We do not honor “Do Not Track” browser requests at this time.
B. State-Specific Privacy Rights
While some states have additional privacy rights, they do not apply to MASA based on its business practices. This Privacy Policy will be updated if that changes.
C. California-Specific Rights
In addition to the rights above, California residents have:
Shine the Light: Under Cal. Civ. Code § 1798.83, you may request details about our disclosure of personal information to third parties for direct marketing purposes.
D. Profiling and Automated Decision-Making
MASA does not engage in automated decision-making or profiling that would produce such effects without meaningful human involvement.
7. Third-Party Links and Behavioral Tracking
Third-Party Links
Our website may include links to third-party products or services. These external sites operate independently and have their own privacy policies. We are not responsible for their content or activities.
8. Children's Data
To use this website, you must:
- Be 18 years or older and legally able to enter a binding contract, or
- Be 13 years or older with parental or guardian consent.
The website is not intended for children under 13, and no one under 13 may use it. By using the website, you affirm that you meet the age requirement.
9. Changes to This Privacy Policy
We may update this policy periodically as our website evolves and privacy laws change. Updates will be posted online, and by continuing to use the website, you agree to the latest version of this policy.
10. Contact Us
For any questions or concerns about this policy or your privacy, please contact us at:
Medical Air Services Association
1301 International Parkway, Suite 300
Sunrise, FL 33323
Email: compliance@masaglobal.com
Phone: (800) 643-9023
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