Offer MASA to Employees | MASA Medical Access & Service Advantage

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MASA emergency transportation protection plans

As you search for ways to attract and retain great talent for your organization, consider that expanding your employee benefits to include MASA will ensure that you’re protecting your employees from potentially considerable financial costs of ambulance transportation.

MASA provides an easy-to-incorporate solution. When an emergency occurs and ambulatory transportation is used, your enrolled employee (our member), their spouse, or dependent family member, is protected from:

Out-of-pocket costs associated with ground and air ambulance transportation
Co-pays
Deductibles
Balance bills

Depending on MASA plan choice, many additional services are available to manage further issues that often arise from medical emergencies.

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Member benefits

Hover over our member benefits icons below to learn more. Protections and service availability are based on MASA plan selection.

Emergency Ground Ambulance

MASA will reimburse eligible out-of-pocket expenses incurred by ground ambulance transportation services resulting from a serious emergency to the nearest and most appropriate medical facility or suitable airport.

Emergency Air Ambulance

MASA will reimburse eligible out-of-pocket expenses associated with emergent fixed-wing and rotary aircraft transport. All flights must be ordered by a first responder or transferring physician who deems air transport as medically necessary.

Hospital to Hospital Ambulance

MASA will reimburse eligible out-of-pocket expenses associated with physician-ordered hospital-to-hospital ground or air ambulance transportation in cases where a specialized level of care is not available at their current facility.

Repatriation to Hospital Near Home

MASA will help coordinate and provide support for eligible expenses associated with a ground or air ambulance to transport to a medical facility near home to recuperate closer to family and in familiar surroundings if hospitalized more than 100 miles away from home.

Patient Return Transportation

MASA will help coordinate and provide support for a commercial flight back to the member’s residence once discharged from the hospital following an emergency occurring 100 miles away from home.

Companion Emergency Transportation

MASA will reimburse the eligible out-of-pocket expenses incurred from having a companion accompany a member in an emergency transportation vehicle.

Hospital Visitor Air Transportation

MASA will help coordinate and provide support for a round-trip ticket of a visitor of the member’s choice to be by their side when an emergency occurs more than 100 miles from home.

Minor Return Transportation

MASA will provide informational support and reimburse eligible expenses for a one-way common carrier air transport for the return of a minor (below the age of 18) to the commercial airport nearest their residence if left unattended due to an ambulance transport while more than 100 miles away from home.

Organ Retrieval & Organ Recipient Transportation

MASA will reimburse the eligible out-of-pocket expenses associated with the transportation of an organ to be retrieved and used for a member’s organ transplant.

MASA will help coordinate and provide support for the eligible out-of-pocket expenses associated with the air transportation expenses for a member to fly to the commercial airport nearest the medical facility for a scheduled organ transplant.

Vehicle & RV Return

MASA will help coordinate and provide support for the return of owned vehicles to a member’s residence or rental vehicles to the appropriate company if a member is taken away from a vehicle or RV as a result of emergency transportation. Support includes the costs of fuel, oil, and qualified driver.

Mortal Remains Return Transportation

MASA will provide informational support and reimburse the eligible expenses incurred for the transportation of a member’s mortal remains back to their area of residence via air, ground, or ferry, in the event member passes away while more than 100 miles away from home.

Pet Return Transportation

MASA will provide informational support and reimburse eligible expenses for the return of a pet(s) if left as a result of an ambulance transport while more than 100 miles away from home.

Medical Payments Advisor

MASA’s professional advisors will help verify policy enrollment, confirm medical benefits coverage, provide guidance on medical expenses due, and more for medical bills resulting from an inpatient medical stay.

Post Admission Continued Care Transportation

MASA will reimburse eligible expenses up to $500 for non-emergency ground transportation to and between the medical facility, rehabilitation facility, skilled nursing facility, long-term care facility, hospice facility, or back home to attain continued care resulting from an emergency.

Extended Hospital Stay Incidental Expenses

MASA will reimburse eligible expenses for incidentals incurred if a member is hospitalized over 100 miles from home for an extended period of 7 days or more (including hotels, food, transportation, and more). (Limited to two reimbursements per consecutive 12-month period beginning from plan effective date.)

Grandchildren & Great Grandchildren Protection

MASA will provide support for all Emergency Shield plan benefits (excluding Emergency Air Ambulance Coverage and Hospital to Hospital Ambulance Coverage) for a member’s grandchildren and great-grandchildren up to the age of 14.

Dependent: For lifetime membership plans only, in the event that a Grandchild and/or Great Grandchild is (i) under the age of twenty-six (26) years old, (ii) in the temporary custody of the Member, and (iii) more than one hundred (100) miles from the Member’s residence, then the Grandchild and/or Great Grandchild will be considered a Dependent, receiving full services as a member.

Companion Return Transportation

If hospitalized more than 100 miles from home, MASA will help coordinate and provide support for the eligible expenses associated with return transportation for a companion from the inpatient hospitalization location back to their home.