Employees - Our Plans New B2B - MASA Medical Access & Service Advantage

MASA MTS PLANS

MASA MTS has a solution that will leave you with peace-of-mind knowing that out-of-pocket costs for emergency ground or
air transportation are covered. When 25 million people are sent to the emergency room by ground or air ambulance every
year,³ exposure to costly ground and air ambulance bills, whether partially covered or completely denied, remains a
financial vulnerability for you and your family. Consider also, that 530,000 people turn to bankruptcy every year due to
medical issues and bills.⁴

Don’t leave your family exposed to the risk of being denied coverage due to:

The ambulance company is not in-network
Your trip is not deemed a medical necessity
Your health benefits only covers a portion of the costs

Based on plan choice you, your spouse, and your dependent children can rest assured you’re covered including copays,
deductibles, and many other additional services and coverages.

Reach out today to Start a Conversation or review our Frequently Asked Questions page to learn more.

Sources: 3 Go Banking Rates 4 CNBC

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FAQS

Benefits

Hover over our benefits icons below to learn about what coverage they represent. Coverages and service availability is based on plan selection.

Emergency Ground Ambulance Transportation

MASA will provide payment for eligible out-of-pocket expenses incurred by ground ambulance transportation services resulting from a serious emergency to the nearest and most appropriate medical facility or suitable airport.

Emergency Air Ambulance Transportation

MASA will provide payment for eligible out-of-pocket expenses associated with emergent fixed-wing and rotary aircraft transport. All flights must be ordered by a first responder or transferring physician who deems air transport as medically necessary.

Hospital to Hospital Ambulance Transportation

MASA will provide payment for eligible out-of-pocket expenses associated with physician-ordered hospital-to-hospital ground or air ambulance transportation in cases where a specialized level of care is not available at their current facility.

Repatriation to Hospital Near Home Transportation

MASA will help coordinate and provide payment for eligible transportation by air or ground for a member to return home for continued care and to recuperate in familiar surroundings when hospitalized more than 100 miles away from home.

Patient Return Transportation

MASA will help coordinate and provide payment for a commercial flight back to the member’s residence once discharged from the hospital following an emergency occurring 100 miles away from home.

Companion Emergency Transportation

MASA will reimburse the eligible out-of-pocket expenses incurred from having a companion accompany a member in an emergency transportation vehicle.

Hospital Visitor Air Transportation

MASA will help coordinate and provide payment for a round-trip ticket of a visitor of the member’s choice to be by their side when an emergency occurs more than 100 miles from home.

Minor Return Transportation

MASA will provide informational support and reimburse the eligible expenses for the return of a minor (below the age of 18) to a parent, legal guardian, or a person who can be responsible for the minor if left unattended due to an ambulance transport.

Organ Retrieval & Organ Recipient Transportation

MASA will reimburse the eligible out-of-pocket expenses associated with the transportation of an organ to be retrieved and used for a member’s organ transplant.

MASA will help coordinate and provide payment for the eligible out-of-pocket expenses associated with the air transportation expenses for a member to fly to the commercial airport nearest the medical facility for a scheduled organ transplant.

Vehicle & RV Return

MASA will help coordinate and provide payment for the return of owned vehicles to a member’s residence or rental vehicles to the appropriate company if a member is taken away from a vehicle or RV as a result of emergency transportation. Support includes the costs of fuel, oil, and a qualified driver.

Mortal Remains Return Transportation

MASA will provide informational support and reimburse the eligible expenses incurred for the transportation of a member’s mortal remains back to their area of residence via air, ground, or ferry, in the event member passes away while more than 100 miles away from home.

Pet Return Transportation

MASA will provide informational support and reimburse the eligible expenses for the return of a pet(s) if left as a result of an ambulance transport.

Medical Payments Advisor

MASA’s professional advisors will help verify policy enrollment, confirm medical benefits coverage, provide guidance on medical expenses due, and more for medical bills resulting from an inpatient medical stay.

Post Admission Continued Care Transportation

MASA will reimburse eligible expenses up to $500 for non-emergency ground transportation to and between the medical facility, rehabilitation facility, skilled nursing facility, long-term care facility, hospice facility, or back home to attain continued care resulting from an emergency.

Extended Hospital Stay Incidental Expense Protection

MASA will reimburse eligible expenses for incidentals incurred if a member is hospitalized over 100 miles from home for an extended period of 7 days or more (including hotels, food, transportation, and more). (Limited to two reimbursements per consecutive 12-month period beginning from plan effective date.)

Grandchildren & Great Grandchildren Protection

MASA will provide support for all Emergency Shield plan benefits (excluding Emergency Air Ambulance and Hospital to Hospital Air Ambulance) for a member’s grandchildren and great-grandchildren up to the age of 14.

Companion Return Transportation

If hospitalized more than 100 miles from home, MASA will help coordinate and provide support for the eligible expenses associated with return transportation for a companion from the inpatient hospitalization location back to their home.