Employees
Many health insurance plans can lack effective coverage when it comes to emergency transportation coverage. After identifying this critical need, MASA MTS put together a comprehensive package to cover you in emergency transport situations, where big bills can quickly pile up.
Emergency Ground Ambulance Transportation
MASA will provide payment for eligible out-of-pocket expenses incurred by ground ambulance transportation services resulting from a serious emergency to the nearest and most appropriate medical facility or suitable airport.
Emergency Air Ambulance Transportation
MASA will provide payment for eligible out-of-pocket expenses associated with emergent fixed-wing and rotary aircraft transport. All flights must be ordered by a first responder or transferring physician who deems air transport as medically necessary.
Hospital to Hospital Ambulance Transportation
MASA will provide payment for eligible out-of-pocket expenses associated with physician-ordered hospital-to-hospital ground or air ambulance transportation in cases where a specialized level of care is not available at their current facility.
Repatriation to Hospital Near Home Transportation
MASA will help coordinate and provide payment for eligible transportation by air or ground for a member to return home for continued care and to recuperate in familiar surroundings when hospitalized more than 100 miles away from home.
Patient Return Transportation
MASA will help coordinate and provide payment for a commercial flight back to the member’s residence once discharged from the hospital following an emergency occurring 100 miles away from home.
Companion Emergency Transportation
MASA will reimburse the eligible out-of-pocket expenses incurred from having a companion accompany a member in an emergency transportation vehicle.
Hospital Visitor Air Transportation
MASA will help coordinate and provide payment for a round-trip ticket of a visitor of the member’s choice to be by their side when an emergency occurs more than 100 miles from home.
Minor Return Transportation
MASA will provide informational support and reimburse the eligible expenses for the return of a minor (below the age of 18) to a parent, legal guardian, or a person who can be responsible for the minor if left unattended due to an ambulance transport.
Organ Retrieval & Organ Recipient Transportation
MASA will reimburse the eligible out-of-pocket expenses associated with the transportation of an organ to be retrieved and used for a member’s organ transplant.
MASA will help coordinate and provide payment for the eligible out-of-pocket expenses associated with the air transportation expenses for a member to fly to the commercial airport nearest the medical facility for a scheduled organ transplant.
Vehicle & RV Return
MASA will help coordinate and provide payment for the return of owned vehicles to a member’s residence or rental vehicles to the appropriate company if a member is taken away from a vehicle or RV as a result of emergency transportation. Support includes the costs of fuel, oil, and a qualified driver.
Mortal Remains Return Transportation
MASA will provide informational support and reimburse the eligible expenses incurred for the transportation of a member’s mortal remains back to their area of residence via air, ground, or ferry, in the event member passes away while more than 100 miles away from home.
Pet Return Transportation
MASA will provide informational support and reimburse the eligible expenses for the return of a pet(s) if left as a result of an ambulance transport.
Medical Payments Advisor
MASA’s professional advisors will help verify policy enrollment, confirm medical benefits coverage, provide guidance on medical expenses due, and more for medical bills resulting from an inpatient medical stay.
Post Admission Continued Care Transportation
MASA will reimburse eligible expenses up to $500 for non-emergency ground transportation to and between the medical facility, rehabilitation facility, skilled nursing facility, long-term care facility, hospice facility, or back home to attain continued care resulting from an emergency.
Extended Hospital Stay Incidental Expense Protection
MASA will reimburse eligible expenses for incidentals incurred if a member is hospitalized over 100 miles from home for an extended period of 7 days or more (including hotels, food, transportation, and more). (Limited to two reimbursements per consecutive 12-month period beginning from plan effective date.)
Grandchildren & Great Grandchildren Protection
MASA will provide support for all Emergency Shield plan benefits (excluding Emergency Air Ambulance and Hospital to Hospital Air Ambulance) for a member’s grandchildren and great-grandchildren up to the age of 14.
Companion Return Transportation
If hospitalized more than 100 miles from home, MASA will help coordinate and provide support for the eligible expenses associated with return transportation for a companion from the inpatient hospitalization location back to their home.
*Please see your Member Services Agreement for the complete terms, conditions and limitations of these benefits.