What EMS teams wish every caller knew
EMS professionals emphasize that clear communication, early 911 calls, and accurate information can significantly improve emergency response times and patient outcomes. From dispatch guidance to on-scene cooperation, what callers and bystanders do in the first moments of a crisis can directly shape survival and recovery.
Practice makes prepared
Practicing brief emergency drills at home helps families of all ages respond more confidently and effectively during real crises. These simple exercises clarify roles, improve communication, and strengthen preparedness before emergencies happen.
What to do if you need medical care while away from home
Time away from home — whether for business or leisure — can be exciting. Planning for medical issues that may arise when you're away from home is a smart step to incorporate into your pre-departure preparations. With the right knowledge and tools, you can confidently navigate care anywhere in the world.
How EMS responds to mental health emergencies
For many people, dialing 911 brings to mind heart attacks, injuries, or accidents. But a growing share of emergency calls involve something less visible and often more complex: mental health crises.
A conversation with paramedics: Understanding mental health emergencies
In this interview, we speak with veteran paramedics Will Winters, Jaran Floyd, and Ken Euler — each bringing over two decades of service in EMS. Drawing from their firsthand perspectives, they share what mental health emergencies look like in the field, how responders approach these complex situations, and what unfolds in those critical moments.
Protecting your pets when a crisis strikes
Your pets rely on you — but who takes care of them if a medical emergency strikes? From building a pet emergency kit to arranging a trusted caregiver, planning ahead keeps your furry, feathered, or small animal friends safe.
When cost fears put health at risk
Cost worries stop too many people from calling 911. In an emergency, waiting can raise both the medical risk and the financial fallout/costs.
Why we hesitate to call 911
Unfortunately, for many people, the decision to call 911 is not always immediate. There can be many barriers to seeking care. Learn how to overcome some of the common obstacles.
Navigating the medical billing maze
Check out six tips to help you manage medical billing with confidence and gain strategies to help better manage your healthcare finances.