MASA Icons Full Color_Transportation Coordination

    Hospital Visitor Ground Transport Protection

    A hospital stay can be stressful, and having someone by your side can make all the difference in your recovery. Our Hospital Visitor Ground Transport Protection benefit helps ease the burden of your inpatient hospital stay by reimbursing certain transportation costs for a person to visit you. 

    What is Hospital Visitor Ground Transport Protection?

    With our Hospital Visitor Ground Transport Protection benefit, MASA helps offset the cost of getting someone to your side when you need them. We’ll reimburse up to $200 in eligible expenses for a visitor’s parking, taxi, or ride-share services (like Uber or Lyft) to visit you while you’re admitted to the hospital following a serious emergency.

    This benefit applies to emergencies that occur within the United States and is designed to support a local person visiting you. It’s limited to two reimbursements per consecutive 12-month period, beginning from your plan’s effective date.

    To qualify, the visit must be associated with an inpatient hospital stay and supported by appropriate documentation, such as receipts for parking or ride-share expenses.

    Why do I need Hospital Visitor Ground Transport Protection?

    During a hospital stay, having a trusted friend or family member nearby can provide comfort, support, and help you navigate important decisions. However, transportation costs like parking fees or ride-share expenses can stack up quickly, especially during longer stays or multiple trips.

    This membership benefit helps reduce those out-of-pocket expenses, making it easier for someone to be there when you need them most.

    Hospital Visitor Ground Transport Protection in action

    Imagine you’re admitted to a hospital close to home after a sudden medical emergency. You’re there for a few days, and a family member wants to visit — but they don’t have a car, so they rely on ride-share services each time they come. Between daily trips back and forth, those transportation costs start to add up.

    With MASA’s Hospital Visitor Ground Transport Protection benefit, you can be reimbursed up to $200 for those eligible expenses, helping ease the financial burden so your loved one can focus on being there for you.

    See how we protect you — and what you love.

    Ready to take the next step toward peace of mind? Choose your MASA protection to experience the Medical Access & Service Advantage.