What to know about 911 response times
Whether it’s a heart attack, house fire, or car accident, when they dial 911, people expect emergency responders to arrive...
Why location matters when calling 911
Learn how to effectively communicate your location during a 911 call. Plus, find out more about how to ensure easy...
How our usage policy can maximize your coverage
Once you’re a member of MASA, your emergency medical transport coverage and services are always there when you need them....
Debunking common myths about emergency services
During emergencies, dialing 911 with confidence is crucial. Here are a few common misconceptions about what happens when you make...
Emergency services: how much will it all really cost?
While your initial call to 911 may be free, there are costs associated with the emergency medical response you receive...
The importance of taking action during an emergency
Whether it’s witnessing a car accident, someone collapsing from a medical issue, or a fire breaking out, it's critical to...
Staying safe during emergency medical transportation
Whether you’re a patient being transported or a caregiver providing assistance, here are some essential actions you can take for...
Five resources for mental health emergencies
During mental health crises, accessing support is vital. Here's a list of essential resources you can count on for immediate...
The first step in emergency response
The behind-the-scenes heroes of emergency medical services, 911 dispatchers are the first line of response in critical situations. Their calm,...